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- Suspicion - if you have habits of thought around the selfish or bad intentions of most people
- Fear - if your attitudes lead you to be wary of perceived threats all around you
- Defensiveness - if you are expecting to have to protect yourself when the information finally comes out
- Curiosity - if you are conditioned to find out when you don't already know, lack of information might send you on a drive to track it down wherever it might be, in open storage or concealed.
- Other ____________________
Attitudes (habits of thought) drive behavior and behavior drives results. If you have noticed in yourself one of the reactions or interpretations above given a situation with lack of information, what did you do? What happened as a result of that? Were your results satisfactory? Given more awareness of your habits of thought, do you think you would respond in the same way now that you did then? Why or why not?
Yes, this is a lot of questions for this time of the day. But these insights about yourself and the way in which you respond to common situations can help you to change your results. Think about the outcome of one of these situations. If you didn't like the results, look upstream at the way in which you behaved. What were your actions, and what did you say? To whom did you say it, and to whom or to what were your actions directed? When you go upstream of your behavior you get to your attitudes, your habits of thought. In this scenario were you replaying thoughts and feelings and actions that bore less relationship to the situation at hand than they did to something that happened a long time ago?
Let's take this outside of you, your own attitudes and behavior for a moment and consider the people that you lead. If you have these responses to a lack of information, how would you imagine they think and feel when they are out of the loop? Do you think they perceive no news as good news, or instead that being kept in the dark reflects their lack of importance, lack of status, your lack of trust in them, etc.?
Transparency in communication is an important ingredient in the development of trust, in your business and in your personal life. When you demonstrate that you are willing to share information, you avoid engaging some of the negative habits of thought in others like the ones listed in the bullets above. Beyond the perception of trust and value, when they have more information people can make better decisions and better manage their own performance.
What data do you have access to that would benefit others in your organization? Why not share it? What difference could it make in relationships, workplace behaviors, and results? This is your field work for the week - to share information that you have not been used to sharing, and then observe any changes that arise as a result.
Have a great week!